Doors open one hour early for mall walker access.

Holiday, cinema and department store hours will vary. Please call ahead for hours. Phone: 330-339-8700

Customer Service:
New Towne Mall's Customer Service Center is located in the mall office behind the food court. The mall office is open Monday through Friday from 8 a.m. - 5:30 p.m. to offer gift card purchases or to assist you during your stay at our property.

The following services are available:

• Mall Gift Card
• Kiddie Kruzzer Stroller Rental
• Complimentary Wheelchairs
• Directory Assistance
• Special Event Information
• Lost and Found
• Planet Kid Registration
• Mall Milers Walking Program
• Security Assistance