Services
General Information:Mall Hours:
Monday-Saturday 10 a.m. - 9 p.m.
Sunday 12 noon - 6 p.m.
Doors open one hour early for mall walker access.
Holiday, cinema and department store hours will vary. Please call ahead for hours. Phone: 330-339-8700
Customer Service:
New Towne Mall's Customer Service Center is located in the mall office behind the food court. The mall office is open Monday through Friday from 8 a.m. - 5:30 p.m. to offer gift card purchases or to assist you during your stay at our property.
The following services are available:
- Mall Gift Card
- Kiddie Kruzzer Stroller Rental
- Complimentary Wheelchairs
- Directory Assistance
- Special Event Information
- Lost and Found
- Planet Kid Registration
- Mall Milers Walking Program
- Security Assistance
